YuanPay is completely legal and regulated by AUSTAC, AUSTRAC number 100549259. All the client information will be review by AUSTRAC under Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
To protect our clients information, YuanPay collaborates with 3rd parties internet security service providers. Several safety methods were applied into daily operation, such as:
Firewalls – Firewalls put up a barrier between your trusted internal network and untrusted outside networks, such as the Internet. They use a set of defined rules to allow or block traffic.
Email security – Email gateways are the number one threat vector for a security breach. Attackers use personal information and social engineering tactics to build sophisticated phishing campaigns to deceive recipients and send them to sites serving up malware. An email security application blocks incoming attacks and controls outbound messages to prevent the loss of sensitive data.
Antivirus and antimalware software – Antivirus software was originally developed to detect and remove computer viruses, hence the name. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats.
Our dedicated customer service team ready to provide a customized international payment solution for our customers. If you have a problem with our service, you can bring your complaint to our attention so that we can deal with it in accordance with our internal disputes policy. Our complaints officer will attempt to resolve the dispute to your satisfaction as quickly as possible.